What is Walmart Return Policy? A Detailed Overview

• by Abdul Aziz
• 3 years ago
• Online Hypermarket

So you went to Walmart and got something that isn't working well for you. It happens to even the most hardened of souls! Sometimes a blouse doesn't look as fantastic on you as it did on the mannequin, or an internet purchase doesn't exactly fit in your kitchen the way you expected. If you're not satisfied with your purchase, Walmart makes it simple to return or exchange it, and you won't have to jump through hoops to do so.

The lenient Walmart return policy gives you plenty of time to consider whether an item should stay or go without having to rush to the post office to get your parcel postmarked before a deadline. They also provide free return shipping, so you never have to worry about the cost of returning an item exceeding the price you paid for it.

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If you don't want to deal with mailing your undesired item back yourself, Mobile Express Returns makes it simple to start the return process online and drop it off at your nearest Walmart store.

When ordering from third-party merchants, Walmart has also implemented a more customer-friendly return process. So you can buy with confidence across the site, knowing that if you're not satisfied with your Marketplace purchase, you're covered by transparent, streamlined procedures.

Being a Walmart shopping expert, you must know how things work. This will share a detailed version of how Walmart returns work.

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How Many Days for Return Policy of Walmart are Acceptable?

Walmart allows customers a generous 90 days to consider if they want—or need—to return or exchange an item, with a few limitations. The return window for things purchased online usually begins on the day the item is delivered. You'll have even more leeway with some holiday purchases since most devices purchased between October 16 and December 25 won't be eligible for returns until December 26. Post-paid wireless phones are the lone exception, with a 14-day return period from the date of purchase.

The following items are exempt from the 90-day return policy:

1. Most wireless phones are delivered within 14 days

2. Electric scooters, hoverboards, consumer electronics, Verizon post-paid wireless phones, Walmart Protection Plans, and AppleCare+ are all available within 30 days

3. Prescription eyeglasses, contact lenses, and hearing aids are all available within 60 days

4. Perennials, Trees, and shrubs within a year

Also, keep this point in mind that when it comes to returning items to third-party sellers, products purchased through Walmart Marketplace frequently have their own set of policies, which we'll go over in detail below.

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How to Return an Item at Walmart?

With various options to get the ball moving digitally, Walmart makes it simple to return things by mail or in-store. Keep in mind, though, that completing a Walmart return by mail could take up to three weeks, so if you need your money back quickly, this may not be the best option.

• Go to Walmart.com and log in to your account.

• In the upper-right corner, click your initials.

• "Account" is the option to choose.

• Find that item you want to return and select "Start a Return."

• Choose a reason why you don't want to keep the item.

• Depending on the item, you may be given the choice of seeking a refund or a replacement. Click "Continue" once you've made your selection.

• Then click "Continue" after selecting "Return by Mail."

• The item would be ordered and mailed to the same address if you requested a replacement. You can now print your return label if you request a refund.

• If you're returning an item for a refund, properly put it in a box and secure the printed return label on the exterior.

• You can now deliver the box to a FedEx or USPS location near you.

Customers are encouraged to begin the return process on the Walmart app, regardless of where they made their purchase, for the quickest and easiest experience. Some things, such as peaches past their peak or a moldy loaf of bread, may not need to be returned, and others will be recalled for safety reasons. Mobile Express Returns, on the other hand (with the exception of Walmart Marketplace sales), aims to reduce the amount of time you spend dropping off items at Walmart.

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Walmart In-store Return Using Mobile Express Returns

• Log in to your Walmart account using the Walmart smartphone app.

• Access your orders and choose which goods you want to return.

• To acquire a return barcode, select "Return to Store."

• Review and submit the refund summary.

• You'll receive an email confirmation, which you should bring to Walmart with the items you want to return.

Don't have a Walmart account or the app? There is no need to be concerned. You can go old school and bring your stuff and receipt to your local Walmart's Customer Service counter. Alternatively, go to Walmart.com/StartReturn and select whether you bought your item in-store or online.

• To get started with online orders, simply provide your order number and email address. You'll input the transaction (or "TC") number, which can be located near the barcode on your paper receipt, for in-store purchases.

• Then you'll choose the things you want to return in-store and follow the procedures.

• When you bring your purchase to the Walmart Customer Service counter, you'll be emailed a barcode to scan.

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More on Walmart's Return Policy

Customers can return or exchange almost everything they bought in-store or online within a 90-day period, regardless of whether they have a receipt. These things can be mailed back (for free!) or dropped off at a Walmart store near you.

Some things are not returnable; however, they can be exchanged within 90 days for the same or similar item. Defective but unused funeral supplies (yep, Walmart sells caskets and coffins!) are among them. As well as certain opened or used items like air beds and air mattresses, as well as durable medical equipment like crutches, slings, walkers, and mobility scooters. This also applies to unlocked wireless phones, albeit the exchange window is only 14 days long.

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Other items, regardless of their condition, cannot be refunded or replaced. Firearms and ammunition, gas-powered recreational vehicles, worn or mounted tires, and certain digital products or services, such as SIM cards, gift cards, and software downloads, are just a few examples.

Till When Will You Get Walmart Refund?

Depending on your payment type, you should receive a refund within 10 business days if you have your receipt.

• For in-store returns, if you paid with cash or check, you'll get your refund in the form of cash right away.

• If you made the transaction with a debit or credit card, your money would be reimbursed within 7 to 10 business days. Alternatively, you may be given a gift card right away.

• If you paid using a Walmart Gift Card or an EBT card, your refund would be sent to that card within three hours.

Customer service can search up your online and in-store purchases made with your debit or credit card and process a refund back to your card within 10 business days if you need to return something to the Walmart store without a receipt.

If you didn't pay with a credit or debit card and don't have a receipt, you'll need to present a valid government-issued picture ID to authorize the return of your item in-store. You can swap your merchandise, obtain a cash refund (if the value of your purchase was under $10), or get a refund on a Walmart gift card (if the purchase value was $10 or more) as long as the verification process is found acceptable.

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Walmart Return Policy on Marketplace Products

Items purchased through Walmart Marketplace are sold by third-party merchants and do not originate from Walmart. Have a look at your mailing label where it says "Sold & Shipped By" to see if your item was fulfilled by Walmart or a Marketplace vendor. The seller's contact information is displayed as the return address.

Most Marketplace items can be returned within 30 days, and the return process is the same as it is for ordinary Walmart transactions. The method is slightly different if you buy electronics or luxury products from a Walmart Marketplace seller. (For the record, "luxury items" include new and pre-owned garments, shoes, accessories, jewelry, and watches valued at more than $300, fine art, collectibles, and other items.)

To avoid having your refund request turned down, take these steps to return these high-end Marketplace items:

• Within 14 days of receiving the item, start the return process online.

• Just in case, take photos of the item(s) you're returning and retain them for your records.

• If you buy new clothing, it must be unworn and still have the original tags and labels attached. Damaged items will not be refunded, and jewelry and watches that have been worn or changed may incur a replacing fee of up to 20% of the purchase price.

• Repackage the items carefully in their original box, including any documentation, warranty cards, grading, certificates of authenticity, and appraisals.

• Apply a shipping label that Walmart or the Marketplace Seller has given.

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The Marketplace Seller may have additional instructions or return shipping fees when it comes to shipping the things back. Some things, however, may be available for return at a Walmart store, so you won't have to bother about shipping it back. Simply log into Walmart.com, go to your Account page, find the order in question, and click "See Details" next to your order number to learn everything you need to know about that seller's return policy. You can get more information about the vendor and even contact them directly if you have any queries.

Your refund will be given back to your original mode of payment within 10 business days once your return to the Marketplace seller has been approved.

Consider These Points Before Returning an Item to Walmart

Any things you want to return to Walmart must be in new condition (unless they arrive damaged, of course) and in their original packing. Damaged items purchased in-store should be returned to Walmart with a receipt, while damaged items purchased online should be returned by mail.

Finally, you can exchange a present for something else or have the value returned to a gift card if you're returning one you received. You might alternatively have the sum credited to your gift-original giver's form of payment, which feels odd, disrespectful, and generous all at the same time... But if you want to make it, more power to you!

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